Premium Seasonal is an elevated version of Menlo Club. We aim to offer a personal concierge service that takes the complications out of shopping for clothes and allows personal curation of packages that fit your lifestyle.
Delivered seasonally (every quarter), you can expect a core package of 3 pieces of apparel that will complement your wardrobe. To build a more robust wardrobe, there will also be a capsule collection specifically designed for the upcoming season that not only builds on the core package that you will receive, but also past season’s apparel you already have in your closet. You will get exclusive access to this capsule collection and be able to add apparel to your upcoming seasonal package before it ships.
Seasonal Club members are charged $99 every three months for each delivery (unless on a grandfathered plan), plus any applicable taxes and/or surcharges based on your location.
Over the course of a year, members will receive four curated packages of Five Four apparel and related accessories. The core package will include three items of Five Four apparel that reflect the member's style preference, as well as the current season.
There will also be an exclusive capsule collection every season that has been designed to complement and add onto the core package. Members can purchase any of these pieces to be added to their core package by the 15th of the season. After the 15th, members can shop the online store to receive them in a separate order.
Along with the curated seasonal packages, members will receive: (1) A dedicated stylist that is available daily during business hours to answer questions and help with the service, (2) FREE shipping on all orders and (3) Access to the season’s digital magazine and exclusive capsule collection that will be available for purchase to add onto their core package
There is no commitment and your membership can be paused or cancelled at any time. Please make sure to contact us 24 business hours prior to your next slated membership fee.
Members can call in at (888) 341-2381 Monday through Friday from 9:00AM PST and 5:00PM PST or they can use Live Chat to update their member status between 8:00AM PST and 5:00PM PST.
For security reasons we can only process a cancellation once a member has spoken to their personal stylist.
Members can cancel at anytime, however to avoid being charged for another season, cancellations must occur 24 hours before the next season’s charge date, which can be found below:
| Winter (December to February) |
December 15th |
| Spring (March to May) |
March 15th |
| Summer (June to August) |
June 15th |
| Fall (September to November) |
September 15th |
Members can skip a delivery/season at any time. Members can either pause from their dashboard (only once per season) or they can contact their personal stylist 24 hours before the next charge date, during business hours.
If you have any questions call our Membership Experience team at (888) 341-2381, premiumservice@themenloclub.com or reach out to your personal stylist.
